DoNotPay
Chatbots to the rescue!
The “world’s first chatbot lawyer” was created by 18 year-old Joshua Browder,  who was fed up with paying parking fines. 
You converse with a chatbot that identifies all the loopholes you can use and generates an objection letter. 60% of the 200,000 cases handled in London, New York and Seattle have been won.
The free system can be adapted to fight many other injustices (refugees claiming asylum, homeless people seeking housing, etc.).
If all our legal or administrative problems can be solved by a series of questions & answers with a bot, we'll gain in efficiency. On the downside, flexibility, creativity and compassion can't be coded - yet.
The score is 3